According to MacRumors, two class action lawsuits filed against Apple "accuse the company of knowingly selling the iPhone 7 and iPhone 7 Plus with an audio chip defect that causes issues ranging from a grayed-out speaker button to customers not being heard during phone calls and FaceTime video chats." The complaints allege that "the materials used in the iPhone's external casing are insufficient and inadequate to protect the internal parts, eventually resulting in the audio chip losing electrical contact with the logic board due to 'flexion' of the device during regular use.  Apple is accused of actively concealing the defect and failing to provide free repairs to affected customers outside of a brief period last year." It was further reported that "an internal document obtained by MacRumors in May 2018, Apple acknowledged a related microphone issue affecting some iPhone 7 and iPhone 7 Plus models. The document, provided to Apple Stores and Apple Authorized Service Providers, described the same audio issues mentioned in the class action lawsuits." If you own an Apple iPhone 7 or 7 Plus and were impacted by the audio chip issues, informally known as Loop Disease, fill out the form below.  
​