Investigating a potential class action lawsuit against American Express for deceptive business practices for foreign exchange bait and switch. Allegedly, the company would secure small clients with a low exchange rate and then secretly increase the rate without advance notification or communication to the client. The only way the client would know about the rate increase was they logged into their account and compared the current rate within the rate agreed upon with American Express. It is further alleged that the company aggressively marketed the program to small clients they believed would not be monitoring their online accounts on a regular basis. If a client noticed the difference, they was told that it was a glitch or technical problem. This deceptive practice began in 2004 and was only recently discontinued when allegations of Wells Fargo engaging in a similar tactic were revealed. If you operated a small business that was a customer of the American Express foreign exchange department between 2004 and 2018, please submit your information below.